[Paul Bassett]

Hello all. I've done something stupid (not for the first time) and dropped my spare spool - leaving a nasty chip in the rim.

I am now looking for a spare spool for a Cormoran Black Star 9PiF 3000. If anybody has one for sale or knows where I can get one from then you will have my eternal gratitude.

 

[Dave Irving]

Paul,
Give MrFish a call, not sure if he would have a spool. But He might be able to order on for you.

 

[Tony Barnes]

So do the Black Star reels dent/chip easily?? I was about to order one!!

I would be most interested to hear what you think, as I'm notoriously clumsy.

Tony.

 

[Paul Bassett]

Thanks Dave - I'll email him tomorrow.

Tony, I get on very well with the reel - nice piece of kit. I must admit after the bash my spool took I was surprised there was so little damage. Mind you it was in just the wrong place - right on the edge of the spool so it nicks the braid.

 

[Tony Barnes]

Thanks Paul.

So I assume that you would be happy to recommend the Black Star to others?

Tony.

PS: If you don't have any luck with ****, you could perhaps try Askari UK or their german site.

 

[Paul Bassett]

Got absolutley nowhere with Askari - here or in Germany. They didn't want to know!

 

[Tony Barnes]

Paul,

Did you actually get to speak to anyone at Askari? I've emailed them twice, I think, without a reply, which doesn't say much for their customer service. I'm not sure if I want to spend my money with them now.

May I ask if you bought the reel from Askari? Has their service been lacking?

PM me if you prefer.

All the best,

Tony.

 

[Dr.Thomas k]

try this site and e-mail them your need!
Maybe they swop your damaged spool or can offer you repair? Had a cormoran 7pif where the rim of the spool was changeable for repair!!!

Cheers
Thomas

 

[Mick Ward]

I will be able to get you one no problem, in fact I think I may have one in the shop. Customer service should be exactly what it is called, the customer has made the effort to shop with you, the least you can do is make some effort for them when they need it.

 

[Paul Bassett]

Yes please ****. I'll take it! I emailed you at the shop today - if you could reply via that address or on here with cost plus postage I'll get straight back to you.

Thank you thank you....

Paul

 

[Dr.Thomas k]

Paul, can you put a photo of the faulty rim and spool here?

Thx
Thomas

 

[Mick Ward]

I have emailed you mate, I mentioned on the email though that you should have a spare spool in the box.....?